Any documents that have been uploaded by a supplier that are locked can either be unlocked manually by any user that has been assigned the correct permissions or unlocked upon the bid deadline passing depending how the request has been set up.
To unlock bids:
- Within the request select the tick box next to Company name to automatically select all of the suppliers listed within the request
- Once selected tick the Unlock bids button at the top of the screen
- In the pop up window you will see a list of all the suppler companies that have been selected. From the drop down menu titled Select sections chose the documents you wish to unlock
- To confirm that you wish to unlock the documents select the box Yes, I'm sure I want to unlock these documents
- Click Unlock bids and the lock symbol will now appear to be unlocked. This action is logged in the audit trail and you will now be able to download the bids