In the event that you have forgotten your password to DeepStream, you will be able to reset it using the following method.
- From the login page select 'Forgot your password?'
- Enter the email that was used to create your user account.
- You will receive an email from DeepStream notifying you of the request and a link directing you to a password reset page. Note - this link is only live for 30 mins.
- Enter a new password, press 'Change password' to confirm. You will now receive a confirmation email confirming that your password has been changed and you will now be able to login
If process does not work or you have any further questions please contact firstname.lastname@example.org for assistance.